Privacy Is An Illusion
If you are in a managerial position then you ought to understand the meaning of the words "privacy is an illusion." Nowadays, many companies acknowledge this concept. They are monitoring their workplace through an electronic monitoring system. In the last four years, the trend of workplace monitoring has immensely increased. A survey by the American Management Association (AMA) tells us that workplace monitoring has comparatively increased than the employee's activities to access their mails and the Internet. This is not the time to think about private space. Networked computers,open space cubicles and shared desk space have bulldozed this concept and introduced a new idea of illusory privacy.
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There are important reasons why organizations utilize an electronic system for monitoring the activity of their employees.
Recording telemarketing activities is a procedure for organizations, which is not only helpful for them but also for the customers. Keeping all reports in electronic recording shows the efficiency and order of the organization.
Electronic monitoring enables an organization to keep their employees away from offensive graphic material. This is one of their legal responsibilities.
An electronic monitoring system allows the supervisor to review customer service and consumer relations personnel performance. This does not only help him identify the cracks but also obliges the employees work efficiently.
To minimize non- business related activities like browsing social networking sites, instant messaging and private net surfing.It is important to monitor every activity of the employees. These kinds of activities lead to lower productivity.
For an organization, it is necessary to keep personal information in safe hands, which is only possible if they have a strong monitoring system.
Management And The Modern Workplace
An organization has the legal right to monitor the working activities of employees, but they do inform their employees about this method of supervision.
Legally, only these aspects are allowed to be monitored. Activities that are directly connected with employees' jobs can only be legitimately electronically monitored. Many organizations monitor only those aspects of employees' activities which may affect their productivity and company security. Monitoring activity is usually done on phone calls, e- mails, voice mails and Internet browsing.
It is always an obligation of the manager to monitor employee activities. It is one of their supervisory tasks to ensure that everybody is optimally productive. Other than keeping track of employee activity, electronic monitoring also helps a manager gauge employees' behavior towards their work.
Employee Monitoring: An Electronic Eye In The Workplace
By the way, do you want to learn more about leadership in your company? If so, download your FREE ebook here: Guide to Elegant Courage Leadership
Jodi and Mike specialize in executive coaching with individuals and teams. http://lighthouse-leadership.com
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